Feb 1, 2024
When engaging in a transformation project to optimise the law
department’s work, there are myriad lessons to be learnt to ensure
that such a project is as successful as possible.
In this episode of The Corporate Counsel Show, host Jerome
Doraisamy speaks with NCC Group head of legal (APAC) and head of
data governance Elizabeth Duncan-Lee about working in a cyber
security business and helping build a safer world, what it means to
undertake a transformation project and what she and her team are
currently working on, optimising daily operations, and the
questions to be asked in getting started on such projects.
Ms Duncan-Lee also delves into the practical steps to be taken
in the implementation of transformation projects, how best to carve
out time for the law department’s other duties (including
firefighting) while undertaking a transformation project and
striking the right balance between competing priorities, how often
to evaluate a project’s success and direction, knowing when the
team can be confident in an outcome and how long to allow for a new
approach to work, and lessons learnt from engaging in such
transformative processes.
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